Frequently Asked Questions
We specialize in both customizing existing websites and creating new ones. Whether you need to update the design, add new features, or optimize the functionality of your current website, we can help. We also specialize in building websites from scratch based on your specific requirements.
We offer website maintenance and update services to ensure that your website is always up-to-date and functioning properly. Our team can handle tasks such as content updates, security patches, bug fixes, and performance optimization. We also provide regular backups and monitoring to ensure the smooth operation of your website.
Not really, SEO (Search Engine Optimization) is an essential part of our website development process. We optimize the structure, content, and meta tags of your website to improve its visibility in search engine results. By implementing SEO best practices, we aim to increase organic traffic and improve your website’s ranking on search engines. However we recommend that SEO is managed on its own since it requires 6-12 months of organic growth through blogs, articles, backlines etc which are not part of website development.
To sign up for our services, please contact us through our website or give us a call. We will discuss your requirements, provide you with a quote, and guide you through the sign-up process. Our team will be happy to assist you and answer any further questions you may have.
We provide a project management system where you can track the progress of your project. You will be given access to this system, where you can view the current status, milestones, and tasks of your project. You can also communicate with our team, ask questions, and provide feedback through this platform.
The turnaround time for a complete website design or a new website depends on various factors such as the complexity of the project, the number of pages, and the availability of content and resources. We will provide you with an estimated timeline during the initial consultation based on your specific requirements. Our team will work efficiently to deliver your website within the agreed-upon timeframe. You can keep up to date on the progress through the project management system that you will have access to as well.
A task refers to a specific action or activity required to complete a project. It can include activities such as designing a logo, creating a web page, implementing a feature, or optimizing website performance. The number of tasks that can be completed within one month depends on the size and complexity of the tasks, as well as the availability of resources. During the project planning phase, we will provide you with a detailed breakdown of tasks and their estimated completion time.
Yes, we offer website hosting services. Our hosting services include regular backups, security updates, and technical support. Alternatively, if you prefer to use your own hosting provider, we can assist you in setting up and deploying your website on the chosen hosting
The choice of e-commerce platform depends on your specific requirements, budget, and business goals. We will analyze your needs and recommend the most suitable platform for your e-commerce website. Some factors we consider include the scalability of the platform, available features, ease of use, integration options, and security. We have experience working with popular e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, among others.
Yes, we can assist you with creating content for your website. Our team of content creators can help you with writing engaging and informative copy, creating visuals and graphics, and optimizing your content for search engines. We will work closely with you to understand your brand and target audience, and create content that aligns with your goals and objectives.
Yes, once you sign up with us, you will be assigned a dedicated team that includes a designer, developer, and marketer. Each team member will have expertise in their respective field and will work collaboratively to ensure the success of your project. Having a dedicated team allows for efficient communication, streamlined processes, and a personalized approach to meet your specific needs.
After you sign up, we will schedule an initial consultation to discuss your project requirements in detail. During this consultation, we will gather information about your business, target audience, design preferences, and goals. Based on this information, we will create a project plan and timeline. Our team will then start working on the design and development of your website, keeping you updated on the progress along the way. We will also provide regular opportunities for feedback and revisions to ensure that the final product meets your expectations.
You can request new tasks by contacting your dedicated project manager or by using our project management system. Simply provide a detailed description of the task you would like to be completed, including any specific requirements or deadlines. Our team will review your request and provide you with an estimated timeline and any additional information needed. We strive to be responsive and efficient in handling your requests.
You can reach out to us via email, phone, or through our website’s contact form. Our Customer Support team is available during business hours and will respond to your inquiries as soon as possible. We are committed to providing excellent customer service and ensuring that your questions and concerns are addressed promptly.
Your role during the process is to provide input, feedback, and necessary information to our team. This includes providing content, images, and any specific requirements or preferences you have for your project. You will also be involved in reviewing and approving designs, providing feedback on drafts, and testing the functionality of your website. Your active participation and timely communication will help ensure that the project progresses smoothly and meets your expectations.
Regarding hidden fees, we are transparent about our pricing and strive to provide accurate quotes based on your project requirements. Any additional fees or costs will be communicated to you upfront before they are incurred. We believe in building trust with our clients and maintaining transparency throughout the process.
If you wish to cancel your account, please contact our Customer Support team. They will guide you through the cancellation process and provide any necessary information or documentation required. We understand that circumstances may change, and we will do our best to accommodate your request. Please note that cancellation policies may vary depending on the specific terms and conditions of your contract or agreement with us.